The service and care my buddy Charlie received was outstanding. You were able to squeeze us in and stayed with us nearly an hour after you closed. Everyone was so polite and friendly and the vet was knowledgeable and caring. This was our first visit and it will not be our last!
Pete B.

Professional, sympathetic and caring treatment. Very thorough diagnosis by Dr. Brand. Loved the reception staff and the techs.
Marilyn P.

Your staff was very friendly and accommodating. I was very pleased with the care the doctor gave our puppy. We felt like this was the right place to have her.
Erin B.

The doctor was very knowledgeable and kind to my pet. The staff was very friendly.
Debbie D.

Everyone one was so nice and always kept me informed as to what was going on and the knowledge they shared.
Cristine S.

Everybody was very friendly and helpful. The practice is open minded to alternative medicines. That is the most important to us.
Diane P.
 The vet and the staff were very competent and very welcoming.
Gary K.
 First time with Dr. Brand with our own dog and absolutely love her as well as the staff! We were with the same Vet in Crystal Lake for over 20 years when our Vet retired. We wanted to find someone with the same demeanor and we found even more than that! 
Kelly A.
 A few years ago we brought our Rott,(Rocky) in for what we thought was bad foot infection, comes out be cancer. Richmond made the process VERY comfortable for us. It has taken us til now to start a new journey with a new pup. Our recent visit with Nova our new pup was just as I remembered when I brought rocky. The staff is excellent, I would recommend to everyone. They also have reasonable rates. Great place.
Daniel C.

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