Testimonials
We want to hear from you! Our goal is to consistently deliver the best available patient care and exceptional client service, and your valuable feedback helps us to both achieve that goal and to communicate the value of our services to others. Please also consider leaving feedback about your experience here so that others may learn more about the quality of our care. We appreciate it!
Why our pet parents believe in us!
“Very friendly staff. Dr. Fox took time to explain what Dolly’s issues were and gave a head to toe exam. Did not push to have testing and gave us choices. We will certainly be back.”
“Dr. Govic and Angie were on time, very friendly and thorough. I felt welcomed there and my cat got the care she needed. It was a very pleasant experience and I will definitely return. Thank you!”
“My dog has had previous traumatic experiences at the vet and has never been very well behaved at the vet. Tina is a dog whisper and all of the rest of the staff were amazing too! Not only was this the first time that my dog was not sedated for a vet visit, I could also see behavioral progress after just one visit! I learned helpful training tips that will make future vet visits much easier. Everyone was very understanding and helpful.”
“You always give good quality care.”
“We have been pleased with the level of care our pets get and the staff has been very helpful.”
“Dr Brand and Mindy answered all of my questions. They were wonderful with my dog. The front desk ladies were very nice and efficient.”
“My animals have always received superior care from everyone at the clinic. They are THE BEST!”
“Great service and friendly staff.”
“Very kind employees! Super gentle and loving with my kitten.”
“Great service, friendly staff. I felt very comfortable leaving my dog in your hands!”
“We came to Richmond Vet clinic to get some alternative type information on nutrition, spay, immunizations, and general wellness in our 1yr old German Shepherd. Everybody in the office was super kind and helpful. Vet Tech Tina was great with our shepherd and very passionate about the bread. Dr. Brand was very compassionate and kind as well. Tina and Dr. Brand were very hands on during their evaluation and they understood why i was asking the questions I came to the clinic with. Super great clinic all around… Glad we made the decision to check them out.”
“How nice everyone was and how gentle the Vet and tech were with my bunny.”
“Everyone one was so nice and always kept me informed as to what was going on and the knowledge they shared.”
“Everybody was very friendly and helpful. The practice is open minded to alternative medicines. That is the most important to us.”
“The vet and the staff were very competent and very welcoming.”
“First time with Dr. Brand with our own dog and absolutely love her as well as the staff! We were with the same Vet in Crystal Lake for over 20 years when our Vet retired. We wanted to find someone with the same demeanor and we found even more than that!”
“A few years ago we brought our Rott,(Rocky) in for what we thought was bad foot infection, comes out be cancer. Richmond made the process VERY comfortable for us. It has taken us til now to start a new journey with a new pup. Our recent visit with Nova our new pup was just as I remembered when I brought rocky. The staff is excellent, I would recommend to everyone. They also have reasonable rates. Great place.”